FAQs


Do you ship worldwide?

     No, shipping is only offered within the United States.

What is your shipping policy?

     Our shipping could take anywhere from 5 to 10 business days to arrive after you order due to the nature of our products and processes. The link to our shipping information is here: https://taylorednaturalhaircare.com/pages/shipping-information

What is your return policy?

     All sales are final and no refunds will be given. Our return and refund policies are on https://taylorednaturalhaircare.com/pages/policies

How are the products produced?

     Each product is meticulously crafted based upon the concerns and goals you express through the hair questionnaire. Every product is made by percentage weight not measuring cups.

Where are the ingredients sourced from?

     All of our butters and major oils come from their motherland where the soil is most fertile to grow each plant.

How long can I keep my products after opening them? (What's the shelf life?)

     For our creams that are water based we recommend 6 months. Our oils will last 12 months or more.

Does your company test on animals?

     Absolutely not! All of our products are cruelty-free.