FAQs


Do you ship worldwide?

     No, shipping is only offered within the United States.

What is your shipping policy?

     Our shipping could take anywhere from 4 to 10 business days to arrive after you order because every product is handcrafted in small batches to maintain high quality. The link to our shipping information is here: https://taylorednaturalhaircare.com/pages/shipping-information

What is your return policy?

     All sales are final and no refunds will be given. Our return and refund policies are on https://taylorednaturalhaircare.com/pages/policies

How are the products produced?

     Each of our products are made in very small batches to maintain the highest quality possible. Every product is made by percentage weight not measuring cups.

Where are the ingredients sourced from?

     All of our butters and major oils come from their motherland where the soil is most fertile to grow each plant.

Is the Moisturizing Leave-in cream more of a definer or moisturizer? https://taylorednaturalhaircare.com/products/moisturizing-leave-in-cream

     Our Moisturizing Leave-in cream is a moisturizer. It can be used alone or under a sealant such as Nutrient-rich hair oil or any of our butters.

How long can I keep my products after opening them? (What's the shelf life?)

     For our creams that are water based we recommend 6 months. Our butters and oils will last 12 months or more.

Do you plan on having more products?

     Yes, we are currently working on a curl defining cream and beard oil. We are taking our time so they can be perfect for you.

Do you participate in giveaways?

     Yes, at every 1,000 instagram followers we will hold a giveaway.

Does your company test on animals?

     Absolutely not! All of our products are cruelty-free.